To Our Patients – Coronavirus Protocols

(updated 3/19/2020)

To Our Patients,

The Laser and Skin Surgery Center is closed for two weeks starting on 3/19/20, in compliance with orders from the Governor of Ohio to delay all non-essential surgeries and procedures to conserve personal protective equipment that is in short supply for those at the front lines of care in the COVID epidemic. During this time, Dr Diwan is available for virtual visits and emergencies at 216-513-9334. We will have further updates as dictated by this quickly changing environment. We regret any inconvenience this causes. We are pleased to offer any rescheduled cosmetic patients affected by the above, gift certificates for your next treatment at a 20% discount. We are also offering a 20% discount on all skin care products to patients affected by our temporary office closure.

Best,
Renuka Diwan, MD



(original post 3/17/2020)

To Our Patients,

Due to the changing circumstances with the spread of the coronavirus in Ohio, we are being proactive in reducing the spread of the virus.  We are following guidelines from the CDC and Ohio State Medical Board.  Aggressive social distancing will have the biggest impact now.  To achieve this, we have adopted new measures to limit potential exposure for our patients and staff.

Any new or established patients who do not need to be seen in person are able to schedule a virtual consultation (via Skype, Whatsapp video, or photographs along with a phone call).  Please call 440-871-9832 to schedule a virtual visit.  We are still seeing patients in the office as medically necessary.

Starting on March 16, 2020 we are encouraging patients, to whom any of the following applies, to postpone their in-office appointments:

  • Returned from a cruise within the last one month.
  • Traveled internationally and returned within the last month. (Please call us if you have traveled domestically).
  • Had contact with anyone diagnosed or suspected to have coronavirus.
  • Have a runny nose, sore throat, fever or shortness of breathe.

We are asking patients to wash their hands with soap and water upon being placed in an exam room.  We will check a patient’s temperature on arrival and, if elevated, we will suggest the appropriate course of action.

We recommend minimizing companions for your office visit and when waiting, patients and companions who prefer not to wait in the waiting room, may wait in their car / cafeteria or first floor lobby instead.

These measures will create some inconvenience but by taking these steps we can help to change the course of the pandemic.

As guidelines issued by the CDC and Ohio State Medical Board of Ohio are updated, our procedures will be adjusted to remain in compliance with evolving recommendations.  Please don’t hesitate to call our office to be aware of any new updates that may affect your visit. 

We hope that everyone can stay healthy and we can return to our normal procedures soon.